The price point. Why anyone would pay more than double for Turbo Tax is beyond me. Both do the same thing. Continue to keep your product competitively priced and you have me as a customer for life.
Great except handing of a k-1 form. Very confusing especially when it could not handle said see professional tax person. Finally figured it out but not with H&R help. Other than that handles all the rest easily.
I have been using the H&R Block product for over 10 years now. Consistently accurate and easy to use. Even as my taxes have become more complex over the years. The program guides me through each step, and Q&A is always readily at my fingertips. I am always confident (and satisfied) with my filings. Perfect tool for the DIY inclined.
Simple and easy to use. Also helps guide you through it and has ability to chat with a tax pro if you need additional help. This is my 4th year doing taxes with this software is simple and easy to use.