I've used Block and Tax Cut prior to rebranding for about thirty years. Very disappointed this year as Form 8911 was not supported by the Deluxe software. After several calls, I was told I would need to upgrade to a business program at a cost that would take 16% of my 8911 credit. I had to file and then manually file an amended return to obtain my credit from form 8911. Very disappointed, last year I will use Block.
Rationale for asking questions is not always clear in regard to personal situation and not always certain how information is applied. Data gathering commands or sequence of entries are not always self explanatory. But all eventually sorted out and a first time user of this program so bit different approach than accustomed. For price difference, worth the try!
Every thing went smoothly until I tried to file my state return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Generally simple to follow
on April 3, 2020
Posted by: Home Tax
The interview is easy to follow for a simple tax return. When additional forms are involved, there are some areas that are complicated and need some "simplification" to make the program truly efficient. The pages for Rents and Royalties needs some work. We also had an issue with Schedule A, Line 5d. this year. The program had "0" on that line, where the "form" had a dollar amount. Not sure why it didn't carry into the Schedule, but I had to manually enter it to get the Accuracy Check to accept the page.
Works really well. Would be 5 stars I’d there weren’t little annoying technical glitches that were not obvious to fix without effort.i would give it 5 stars if it came with a manual of how to fix the glitches. When you call they tell you how to fix it, so they know the issues and could either fix it ahead of time, or give you a quick cheat sheet so you don’t have to call. The actual filling in the forms and getting all the tax deductions works great and is very easy to use - that part is a 5 stars.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I have used it for over 20 years, like the results
on April 3, 2020
Posted by: Paul C HR User
from California
Verified Purchase:Yes
The software is easy to use, flows Intuitively and provides accurate returns. I have used it for over 20 years and always rely on its functionality. I will continue using it.