I've been using it for quite a few years. It's nice how it downloads the previous year's information, which saves time like putting in demographical info. It's pretty easy to understand as well.
Very easy to use and and thorough in the list of questions. Anyone could easily navigate the site. The sole reservation is some confusion as to saving files particularly when moving to and out of State programs .
This year things went smoothly. We e-filed which to me is the way to go. Fed and state were excepted within the hour of filing. Checking the status of each is easy.
Pros: Easy to prepare, Easy to import documents, Fast
I have been using this software for years and I find it easy to use. It seamlessly accepts my income information and takes care of all necessary filing schedules. I just print my file copy and efile.