The company instituted some sort of security check that made it impossible for members of my family to file our returns from the same pc without calling an 877 number. Probably trying to force us to do it online for more money.
I've been using this program for nearly 3 decades now (it originally was Kiplinger's) and never had a single issue. Everything goes quickly with excellent help if needed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Accurate and easy.
on April 1, 2020
Posted by: Cheecho509
from Las Vegas NV
Only feature that could be improved is permitting more than the 5 included efiles, even if you have to pay for any additional ones. Many are worried about stimulus checks and some SS recipients may now also have to file.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
The user experience of their software is horrid. It’s so hard to find what you’re looking for and not easy enough for the user to not have to search where something is. However, I did like that they defined a lot of tax terms. That saved me from looking up a word on google. But, in the end, I did end up frustrated and uncertain if I finished all the sections.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
As a first time user I struggled for a while. Have always done my own taxes, even in the pre-computer program days, so I was surprised that I had a problem working with this program. Finally finished my own after working on 2 different family members taxes...theirs went fine but were not as complicated as mine. Don't know if I will use it next year or not.