I have used this software for several years without any problems. It's easy to use and it's well organized. However, this year I had a problem. The program would not let me submit my completed tax return to the IRS without updating the program. I updated it, but it still would not submit the return. After many failed attempts to update (even downloading updates from the website), the problem was resolved with the help of a person in the HR Block chat room. This required uninstalling and reinstalling the program. This took a couple of hours to troubleshoot and accomplish. It was a very frustrating process. In the future, I recommend that users be alerted to software issues before they have to spend hours trying to get the software to submit their tax returns. Thank you.
I have used H&R Block tax software for years. It's easy to use (for tax software, that's relative) and walks the user through the process step by step.