I have used TaxCut since 2004. I haven't had any issues with the software. I usually download it from your website. Occasionally I have had temporary difficulty contacting your server for the download. Whenever that has happened I was able to make the connection shortly thereafter. Once the download starts it has always worked flawlessly. In all these years I only needed tax advice once. I had an in person meeting and resolved the issue quickly with no added charge. Also, your local office was close by.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Simple
on March 24, 2020
Posted by: 1Jake
from Macedon, NY
I buy this for each tax season and have done so for over 10 years. Guess I like the product.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Simple
on March 24, 2020
Posted by: 1Jake
from Macedon, NY
I buy this for each tax season and have done so for over 10 years. Guess I like the product.
Using the software is easy and straight forward. The questions it ask lead you thru the entire process and the submission process is very in-complicated. I did struggle with one item regarding one of my dividend forms that I received from Edward Jones. There was a matter of $4.08 of taxes paid to a foreign country and H&R block insisted that I list the country where the tax was paid. Unfortunately I could not come up with the country and "various" did not work as an answer. This cost me several minutes of concern and maneuvering to get around this "refusal to proceed". There were no options and no one to ask. This was probably my fault but it was an issue
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good Program
on March 24, 2020
Posted by: barry44
from VA
I like this program, but I have one complaint. I have a lot of individual stock transactions, which are downloaded and included in my tax return with no problems. However, when I review each transaction (as the program requires) and return to the list of transactions, the program takes me back to the top of the list, forcing me to scroll down to where I was before. It would be much more convenient if the program would take me back to the transaction I just reviewed and eliminate the scrolling.
H&R Deluxe Software was a delight to use. Provided me with all the information and guidance to complete my 2019 taxes painlessly. Will definitely buy the product again next year for my 2020 taxes.