Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,527 Reviews)
Rating breakdown 130,527 reviews
5 Stars
86,983
4 Stars
24,054
3 Stars
8,426
2 Stars
4,454
1 Star
6,610
85%of customers recommend this product.
(
41,739 out of
48,991)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Posted by: RAmadon
from Boscawen, NH
Verified Purchase:Yes
This was my first time doing taxes for myself and it was a toss up between H&R Block or Turbo Tax. I went with H&R, mainly because of reputation and affordability and was not dissatisfied. Problems I had were more related to my computer illiteracy and not being familiar with the the software program and how to surf through it, rather than the program itself. This resulted in a lot of "click on and test" for me and a bit of frustration, but customer service was pretty good as well. Now that I have used it, I will more than likely use it again and already have recommended the product to others who also have been satisfied.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Howard Grob
from Richmond, VA
Verified Purchase:Yes
Excellent Product. Have used for over 20 years and never a problem.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Lot of improvements made software user friendly.
on March 18, 2020
Posted by: Sriniv
from San tan valley, Phoneix
Very good. Easy to use. More improved than previous years. Keep it up. I like it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: GCo4
Verified Purchase:Yes
updating process on Mac is clumsy. Instead of in-app mechanism, which fails, it works to download the package from the HRB website and update that way instead. Took multiple attempts for State download to work, also.
Pros: Easy to import documents
Written by a customer while visiting HRBlock
Posted by: The Software
from Toms River, NJ
Verified Purchase:Yes
Love the ease of downloading and getting all the updates. The data coming back from last years return saves all kinds of time while the forms filled out last year are there as a reminder. I recommend the software to many people as I have been using it for over 10 years and plan on continuing to do so. Help is available as part of the software to help if there is any confusion. Keep up the good work.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jag1945
from Central NJ
Verified Purchase:Yes
for the most part an easy to use program, but needs more work for K-1's and entering numbers right on correct ofrms rather than through interviews
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Steve who will try Turbo
from Phoeniz
Verified Purchase:Yes
the software works fine. It transmits to the IRS fine. But the menus are obtuse and often make zero sense. Hard to find some places to report income or deductions. And the review section at the end is junk. Tells you have problems but then when you follow the instructions to fix the problem they don't get you where you are going.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: TaxMan Junior
from Indiana
Verified Purchase:Yes
Used H&R Block Deluxe for many years. Have had no issues but occasionally have questions or it takes time to figure something out that is new for me and/or not well described.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock