The H&R Block Federal and State Tax software is reasonably straightforward and easy to download and use. When you purchase both together, it's annoying that the software doesn't ask what State tax forms you need since you just purchased both Federal and State options, but instead when you wade through entering the Federal information, you then have to pause and download your appropriate State. That's the main reason the software doesn't get 5 stars.
Too many extra fees. I have been a long time user of H&R Block and the fee structure - paying for state filings, paying full retail price for state downloads, has become too expensive and not fully disclosed at time of purchase. I will be switching next year.
The software was confusing and may be incapable of propering filing a tax return electronically based on donations that I made. The instructions were not clear. I ended up providing additional money to the US Treasury avoid any possibility of an underpayment, but did not fully understand the rules based on instructions within the software.