Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,514 Reviews)
Rating breakdown 130,514 reviews
5 Stars
86,974
4 Stars
24,054
3 Stars
8,424
2 Stars
4,453
1 Star
6,609
85%of customers recommend this product.
(
41,732 out of
48,983)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Posted by: knowlegeable
Verified Purchase:Yes
good program design - simple, thorough. for very complex IRS form you might need assistance (friends?, pros?, internet?). otherwise it is a good value.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Redklowd
from Michigan
Verified Purchase:Yes
As usual the software made doing taxes a simple task. I have used H&R Block software for at least 10 years with great results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Brenda Helton
from Merry Hill, NC
Verified Purchase:Yes
Software is really easy to use. It walks you through everything.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: da Gofer
from Arizona
Verified Purchase:Yes
This is the first and only tax software I have used. I find it rather easy to use, and feel confident that I have submitted accurate returns.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Daisylady
from St. Peter’s, MO
Verified Purchase:Yes
I had problem when I first started because I hadn’t done it for a few years. However, once I got the hang of it, it was a piece of cake.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
2019 Desktop Version Has Serious Bugs
on March 4, 2020
Posted by: Previous Loyal Customer
from Boston
Dear H&R Block:
I've used this software for many years without problems but the 2019 desktop software has serious problems. I was not able to download the state version or activate the federal E-file due to communication errors (SSL errors) with the H&R Block servers. This is such a common problem that the software lists it in the FAQ section. This problem happens on various computers with various versions of Windows. It even happens on those computers that have successfully ran the software in previous years.
I've used this software for many years without problems but the 2019 desktop software has serious problems. I was not able to download the state version or activate the federal E-file due to communication errors (SSL errors) with the H&R Block servers. This is such a common problem that the software lists it in the FAQ section. This problem happens on various computers with various versions of Windows. It even happens on those computers that have successfully ran the software in previous years.
When I called tech support and finally spoke with senior tech support personnel they confirmed this was a known issue and said there were many, many angry customers calling about this. They told me they had never seen so many problems before and told me the company was promising to fix it but nobody really knew when it would be solved.
So after continuing to wait for almost one month for H&R Block to fix this problem I finally went out and purchased TurboTax. However before I installed it I decided to try the H&R Block software one last time. Voilà... the software was suddenly able to communicate with the server and download the state software. Finally !!!
While I can now use the software this is still simply unacceptable. Since tax documents are often not available until late February, users often only have a short amount of time to do their taxes each year so making them wait for buggy software to be fixed is a great way to lose customers. You need to make sure this issue NEVER happens again.
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: ObiRich
from Utah
Verified Purchase:Yes
Liked being able to direct import 1099s. It would have been nice if it was more specific on what errors were and where to find/fix them.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Odessa Tx
Verified Purchase:Yes
Best tax software out there, like being with a Tax person, it ask all the questions. Easy to understand and use.
SUBMIT
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock