I have been using H & R Block for so many years I cannot recall when I started. Each year this s/w supports my needs perfectly and I plan to keep using H & R Block for as long as I am above ground.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Previously I had liked the software and felt comfortable using it. This year it came up with errors for no apparent reason and the refund amount drastically changed just by closing and reopening. I am not comfortable with the software this year at all.
Easiest tax software for for those of us who analyze tax returns for a living. Best software for consumer or tax layperson based on tips and explanations offered to describe how and why.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast