I switched from another brand to HR Block software because the other brand stopped supporting Windows 10 and I refuse to do my taxes online. HR Block software worked perfectly! I will buy it again next year.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Nothing worked right: no matter what question I asked the ai said it couldn’t answer. Updates wouldn’t work. I had to download and update manually. Then at the end the state return would not begin no matter what I tried. Even though I paid for the program including the state return. I ended up having to complete my state manually. I have used H&A block program for many years but will never again,
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I've been using h&r block tax software for years. Disappointed this year in that it did not transfer my profit from my business over to the self-employment tax schedule causing notification from the IRS. I think this was a glitch in the software. Not sure if I'll use h&r block next year because of this
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Had some problems with the IRA contribution section. I had originally input a contribution for myself to see how much the effect on our taxes would be. When I went back and clicked ‘no’, that I wouldn’t be making a contribution, it kept the recorded contribution until I deleted it manually. That shouldn’t work like that. If I click ‘no’ it should automatically zero out the contribution. I wanted to print the first few pages of my 1040 to compare to the prior year but no matter what I did the column on the far right with the all important amounts was cut off. There were also some minor navigation issues.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I previously used TurboTax but, this year’s product wouldn’t install on Windows 10. I only use my laptop for doing taxes, so I didn’t want to have to upgrade it. H&R Block software installed on my laptop and even pulled in data from last year’s TurboTax return. The product is fast and easy to use. I like the interface and yhe ability to check the status of your return in the software.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!