Very disappointed that I had to pay for state for my spouse. Misleading that it includes state but only for one person. Won’t use this product next year
Pros: Easy to prepare
Cons: Doesn't maximize refund
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
It is a highly intuitive and comprehensive package. I file more than one state return, and the H&R Block software make it simple matter to do so.
Pros: Maximizes refund
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Ok for z straight forward taxes. Anything more complicated (if K-1s are complicated) needs other software
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I have used H&R Block for many years and I love how simple it makes it for me to do the income tax filings for my family.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Good for mid-level complexity. Some questions you are told to fill in the answer on your own after doing a manual form from IRS. Have used the software for nearly 20 years. Overall like it. But if you have a K-1 or unusual complexity expect to do some research on your own.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!