Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(148,792 Reviews)
Open Ratings Snapshot
Rating breakdown 148,792 reviews
5 Stars
97,550
4 Stars
27,944
3 Stars
10,373
2 Stars
5,368
1 Star
7,557
85%of customers recommend this product. 
(
52,409 out of 61,474
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
5 out of 5
5
Great Program
on May 6, 2026
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Always reliable. I have been using for many many years.
Pros: Easy to prepare
Response from HRBlockBy AshleySocial Media DepartmentMay 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good but just shy of great
on May 6, 2026
Posted by: KC Goodguy
from KC MO
Verified Purchase:Yes
Needs minor work in a few places (some pages leave you wondering what to do next), otherwise a good piece of software for filing your tax return.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Tra Social Media TeamMay 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great filing and backup if you need it
on May 6, 2026
Posted by: EW1626
Verified Purchase:Yes
I've used H & R Block for years and have always felt it is a good value.
Response from HRBlockBy AshleySocial Media DepartmentMay 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Needs a human support!
on May 6, 2026
Posted by: MD435
Verified Purchase:Yes
Not happy. For the past 2 years I've been unable to get help with my questions. Tried the digital help and it just took me on circles. Could not find a help line.
Response from HRBlockBy MariaSocial Media TeamMay 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy from start to finish.
on May 6, 2026
Posted by: Cheeseman
from Riverton Utah
Verified Purchase:Yes
Logical movement through all the sections and easy to finish and file.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Tra Social Media TeamMay 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
WindfallProvision help lacking
on May 6, 2026
Posted by: Mabe
from MA
Verified Purchase:Yes
I was so unhappy that the software did not include the Windfall Provision calculations and only told me to print
out the forms and do my own calculations.
Cons: Time consuming, Hard to import documents
Value
3 out of 5
3
Response from HRBlockBy AshleySocial Media DepartmentMay 8, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Not bad
on May 6, 2026
Posted by: Anonymous
from Washington state
Verified Purchase:Yes
Not too shabby, but it seems to me the program was better a few years ago
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Tra Social Media TeamMay 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product, user friendly
on May 6, 2026
Posted by: Kwaite
Verified Purchase:Yes
I’ve used online for many years. Makes taxes easier.
Response from HRBlockBy AshleySocial Media DepartmentMay 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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