Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(148,635 Reviews)
Open Ratings Snapshot
Rating breakdown 148,635 reviews
5 Stars
97,463
4 Stars
27,919
3 Stars
10,349
2 Stars
5,356
1 Star
7,548
85%of customers recommend this product. 
(
52,322 out of 61,369
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
3 out of 5
3
Coasting on user capture and reputation
on May 6, 2026
Posted by: Chris 123456
from Virginia
Verified Purchase:Yes
Disappointed that the software still takes me through multiple pages of home office calculations after I've provided enough info to be certain that I am not eligible. These provisions are not new.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy SierraSocial Media DepartmentMay 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
My New Tax Choice
on May 6, 2026
Posted by: S F Rider
Verified Purchase:Yes
H&R Block Deluxe is everything that TurboTax used to be, and unlike current TurboTax, it ran on my MacOS 12 computer. I didn't have to buy a new Macintosh to use it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Abbie WSocial MediaMay 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Pretty easy.
on May 6, 2026
Posted by: oldperson
Verified Purchase:Yes
I have been using HRBlock for decades. Tried Turbotax once due to cost..did not like it.
Response from HRBlockBy Abbie WSocial MediaMay 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on May 6, 2026
Posted by: Tutone
from Ohio
Verified Purchase:Yes
Easy to use and help screena are great for finding tax question answers.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Abbie WSocial MediaMay 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Long Time User Loves Your Software
on May 6, 2026
Posted by: BklynBirny
from Scotch Plains, NJ
Verified Purchase:Yes
I've been doing my taxes with HR Block software since it was Kipplingers (HR Block) bought them a long time ago). I swear by it. Never had a single problem nor encountered a single error. Always a breeze to use--perfect for my needs.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Abbie WSocial MediaMay 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product
on May 6, 2026
Posted by: Anonymous
from Forida
Verified Purchase:Yes
I have been purchasing for years. Easy to use and great results, love the error checks an tutorials.
Pros: Easy to prepare, Fast
Value
5 out of 5
5
Response from HRBlockBy Abbie WSocial MediaMay 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Very easy to use and understandable
on May 6, 2026
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
I am using since many years & I am happy with software
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Abbie WSocial MediaMay 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Data issues using Mac OS
on May 6, 2026
Posted by: TaxmanMrThief
from OZ
Verified Purchase:Yes
Repeated issues with data entry on two separate fields using Mac software.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
5 out of 5
5
Response from HRBlockBy SierraSocial Media DepartmentMay 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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