Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,520 Reviews)
Rating breakdown 148,520 reviews
5 Stars
97,405
4 Stars
27,890
3 Stars
10,336
2 Stars
5,348
1 Star
7,541
85%of customers recommend this product.
(
52,260 out of
61,295)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Rob Zaj
from OH
Verified Purchase:Yes
I have been using the software for several years. Pleased with software. Point of concern: why is not e-filing state (OH) included like the Federal? Would like to see a work chart to see if filing Married Filing Seperate is better(or worse) than filing married filing joint This year I had an Inheretwd IRA with RMD in the same year my parent deceased and did not yet take the RMD. The questions for that situation was unclear and I struggled completing as I know I took the RMD but the software kept calculating a penalty.
Cons: Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Lou 1
from NY
Verified Purchase:Yes
Program great if you closely follow it. Don't bother to call if you have a question. If AI doesn't understand what you are asking don't bother to try an agent as they know little.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JV13
from Springfield, Illinois
Verified Purchase:Yes
Very good product. It is easy to use. I like the ability to download information from the previous year. I also like being able to directly download tax information from mutual fund companies.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: AAbq
from Albuquerque NM
Verified Purchase:Yes
E-filing is free for 5 returns, but submitting an extension is NOT free! Also, the program is sometimes cumbersome; it's hard to get back to an earlier screen.
Value
3
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: skipj
from Colorado
Verified Purchase:Yes
I neglected to record previous year state refund and had it corrected by the State Tax service.
The package did not catch this error, in spite of it having been on my previous years filing with HR Block.
The package did not catch this error, in spite of it having been on my previous years filing with HR Block.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dano57991
from WI
Verified Purchase:Yes
Best results I've ever experienced. Definitely returning for 2026 returns.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: The Real Lumpy
Verified Purchase:Yes
Have been using this product for 25+ years and have never been disappointed.
Pros: Easy to prepare, Easy to import documents
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Queens, NY
Verified Purchase:Yes
i think this is my 15th straight year of using your product and as usuual I feel that it made completing my taxes easy and it is an effort that I have utmost confidence in. No hiccups with the program and entries. Ran through everything smoothly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock