Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(148,254 Reviews)
Rating breakdown 148,254 reviews
5 Stars
97,266
4 Stars
27,824
3 Stars
10,308
2 Stars
5,329
1 Star
7,527
85%of customers recommend this product.
(
52,096 out of
61,108)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
For the most part, this is an excellent product. BUT, it made a mistake on my Oregon state return. It missed calculating the "Kicker". Fortunately, the state saw that error, fixed it and sent me even larger refund. This feature should have been addressed by the software.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BillF671
from California
Verified Purchase:Yes
Bought the product 2 weeks prior to the deadline to minimize the number of updates. Overall, the product is usable but I think the GUI can be improved, especially with the Error Check findings results, i.e., the application pulls up the Form and Field in question with in my case the fields initial entries being correct. Additionally, the Print Filing results can be improved, i.e., Worksheets aren't necessarily required when filing but when you select "Filing" it prints out the work sheets as well.
The one concern and perhaps unfounded which I have with the product is the accuracy of the tax results, i.e., maximizing our possible return especially since in the 2~3 weeks prior to the April 15th filing deadline the product had ZERO updates.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: masonjar 54
from OH
Verified Purchase:Yes
Didn't think I could do this, taxes that is. They made it so simple and easy.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Nike2026
from Chicago
Verified Purchase:Yes
For simple tax it's good product but for complex scenarios it struggled a lot. Support also not that great if you get stuck for complex scenarios.
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: taxpayer66
from Washington
Verified Purchase:Yes
Bought only because we use it every year, but the cost to file state taxes is ridiculous
Cons: Doesn't maximize refund
Value
2
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Bork and Beans
from Albuquerque NM
Verified Purchase:Yes
I used your software for 2024 and just got a letter from IRS saying I owe over 9K which includes penealties and interest. I am very dissatisfied with your software.
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (90,792) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
12,027 out of
12,968)
Value
4.5