Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(147,971 Reviews)
Rating breakdown 147,971 reviews
5 Stars
97,093
4 Stars
27,768
3 Stars
10,282
2 Stars
5,311
1 Star
7,517
85%of customers recommend this product.
(
51,925 out of
60,904)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
Verified Purchase:Yes
I have been using this product for more than 25 years
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 29, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: George2500
Verified Purchase:Yes
I bought this for 2025 returns based on last years use. It was almost as easy to use but did not have a form or two. I had to go find the fill out the forms and input numbers into software program.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 29, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Federal return section is good, but transporting Federal data to State needs improvement. US Government Agent bonds interests are excempt in most states, but is federal taxable. When entering 1099-INT there is no place for the user to specify the interest is US government Agent interest, therefore the amount is not deducted in the State return. Would be helpful to prompt the user to enter whether the interests are Agency Bond interest.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 29, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Msc3409
from California
Verified Purchase:Yes
Last two tax years have left me less confident in this software. There were too many questions unanswered where I had to guess what to do.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 29, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hemet CA
Verified Purchase:Yes
Fairly easy to use; good value. Sometimes a bit hard to find the correct window when reporting earnings from stock investments and the reports reported by the investment companies.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 29, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MA
Verified Purchase:Yes
It took less than 2 hours to file my taxes - both Federal and State
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 29, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Grandchild7
from Homewood Illinois
Verified Purchase:Yes
This is the seventh year using the software. I would like to see a section that describes changes from one year to the next. I may have missed some possible deductions.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 29, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: ncv57
from Peoria, Arizona
Verified Purchase:Yes
This is the first year I had a problem using the program. When the state was reviewed, it said there was an error or a change needed to be made and I could not locate the issue.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 29, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock