Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(147,879 Reviews)
Rating breakdown 147,879 reviews
5 Stars
97,051
4 Stars
27,742
3 Stars
10,268
2 Stars
5,307
1 Star
7,511
85%of customers recommend this product.
(
51,873 out of
60,844)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
from Tucson AZ
Verified Purchase:Yes
User friendly, consistent year after year. Only complain - could be tweaked to use 4k screens better - but this is nitpicking.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 29, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Standard Deduct Opt
from Colorado
Verified Purchase:Yes
I would love an option early on to take the standard deduction.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 29, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Financiacally Challenged
from NC
Verified Purchase:Yes
Long time TurboTax user did not wish to buy new Windows 11 computers just to be able to use their software for taxes, so tried H&R for first time. Only issue vs. TurboTax was inability to auto-load statements from Limited Partnerships (very complicated). Otherwise, very pleased...........very intuitive and fast.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 29, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Larry 007
Verified Purchase:Yes
Have used the software for many years without any issues, until this year. I did not know that the IRS will no longer send refund checks, WHICH THE SOFTWARE STILL INDICATED AS AN OPTION that I chose i got a letter from the IRS saying I had to set up an account on their site to claim the refund. It was problem because there are some verifications steps, that I could not do. YOUR SOFTWARE MISTAKE CAUSED ME A LOT OF TIME AND EFFORT TO CORRECT WITH THE IRS.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Maria, Social Media Team, April 29, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: HRBockdmm
from West Hartford CT
Verified Purchase:Yes
Overall I think this product is a good software tool for doing yearly Income Taxes. I think they could do a better job with Partnership income/expenses input as each year it seems to be difficult to complete that portion of the taxes
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 29, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: mo260
from Arkansas
Verified Purchase:Yes
generally, it addresses most of the topics clearly
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 29, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Tkdayton
from Bullhead City, AZ
Verified Purchase:Yes
Been using this program for quite a few years now and will not switch. Everything is well setup and easy to complete. I am totally confident that my taxes are done properly and all refunds accounted for.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 29, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Got the job done, but not very visually accessible
on April 28, 2026
Posted by: MaryK81
from Indianapolis, IN
Verified Purchase:Yes
I struggled to get the numbers entered on a 17” laptop. If there was a way to enlarge the interface, I never found it. I had to have someone with younger eyes than mine check my numbers. I did make a couple of errors that she caught. It’s just not a friendly interface for older eyes or others with imperfect vision.
Cons: Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 29, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock