Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(147,814 Reviews)
Rating breakdown 147,814 reviews
5 Stars
97,016
4 Stars
27,723
3 Stars
10,264
2 Stars
5,304
1 Star
7,507
85%of customers recommend this product.
(
51,835 out of
60,802)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Dan241
from Minnesota
Verified Purchase:Yes
Very little improvement over previous years. In the age of AI I expected much more.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, April 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Davike2
from Mn
Verified Purchase:Yes
Have used for years and they continue to improve the product every year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 28, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Robert601
from Missouri
Verified Purchase:Yes
I would complete a tax return and it would not save. Had to do it over and over again. Finally got it to work.
Pros: Easy to prepare
Cons: Hard to prepare
Value
2
Response from HRBlockBy Sydney, Social Media Department, April 28, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dearing GA
Verified Purchase:Yes
I buy this program every year. It makes my tax filing much more simple and affordable.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 28, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Davewit
from York, PA
Verified Purchase:Yes
I've used H&R Block software for several years now and I think it just keeps getting better. It leads me through all the necessary steps to completing my taxes, makes importing data easy, and covers all the bases well.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 28, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I've been using H&Block tax software for so long I cannot remember. I have always thought it to be tops. This past year I had many trades. Even though the software directly downloaded my financials to HRBlock, the software wanted me to check every trade. This was insanely tedious as it seemed that the software was bogged down by the number of trades. Just waiting for the software to catch up to each entry was a 30 second pause, add the entry time and i was looking at 10 hours of verifying what was compiled and sent to me, my HRBlock software, and to the IRS. Seems like you can do much better than that.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: PK NYl
Verified Purchase:Yes
Have been buying for the last five or six years. Been using laptop with Windows 7. This year I had to get Windows 11. Another successful adventure!
Response from HRBlockBy Sydney, Social Media Department, April 28, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
easy to use. an option be available to import w2 from your pc
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 28, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (90,670) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
11,959 out of
12,893)
Value
4.5