Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(147,814 Reviews)
Rating breakdown 147,814 reviews
5 Stars
97,016
4 Stars
27,723
3 Stars
10,264
2 Stars
5,304
1 Star
7,507
85%of customers recommend this product.
(
51,835 out of
60,802)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
Quick and easy.
Made my taxes filing less stressful.
Made my taxes filing less stressful.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St George Utah
Verified Purchase:Yes
I have used this product and it's predecessor for many years and it has made tax preparation a lot easier.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Archituechis
Verified Purchase:Yes
First time user, and I'm glad I found this program
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: rqk27
from Sudbury ma
Verified Purchase:Yes
Failed to solve problem with importing tax forms from fidelity on joint return. Never got a call back. Notified block early. Wasted a lot of time. I was asked to debug the problem even though I gave a precise explaination of he problem.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Meg3
Verified Purchase:Yes
It did the job but the AI was absolutely terrible.
Also, it would be nice to be able to flag a section to go back to at a later time.
Also, it would be nice to be able to flag a section to go back to at a later time.
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
K1 directions not very well done
on April 27, 2026
Posted by: First Time K1
from Clarksville, IN
I had lots of trouble entering the special codes on my K1 for 2025. The directions for the special codes were super difficult to follow. Telling a customer to look up the directions on the IRS web site made it even more difficult. I have no way of knowing if I actually did my tax return correctly or not. I have used H&R Block for years. This is first year I am totally unsatisfied with the program.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dallas, TX
Verified Purchase:Yes
I’ve been using this software for many years and will continue to do so.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: mlt333
Verified Purchase:Yes
The IRS kept rejecting my return although both PINs and PY AGI matched (the reason the IRS gave for rejecting the return). There was no way to get help from HR Block to solve the problem.
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock