Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(147,814 Reviews)
Rating breakdown 147,814 reviews
5 Stars
97,016
4 Stars
27,723
3 Stars
10,264
2 Stars
5,304
1 Star
7,507
85%of customers recommend this product.
(
51,835 out of
60,802)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Yr 2025
from Texas
Verified Purchase:Yes
Your product provided me with the tools needed to accurately compute my taxes and therefore obtain the overpayment of taxes that were made during the tax period.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mississippi
Verified Purchase:Yes
Used product for years and generally a good product. However, I find it concerning that I get multiple updates after I have already filed taxes - how do I know if the updates impacted what I filed. Also, I follow the interview process section by section and enter required data, but when I get ready to e-file, the accuracy check always says there is data missing - this should be caught during the interview.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Johnson City TN
Verified Purchase:Yes
The software works great but my issue is I bought the Deluxe + to file my state taxes. The extra charge to file was unexpected and felt like you weee double charging me for the filing. I expected to be able to file with the software purchase along as with the federal.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Bookkeeping Geek
from Pleasant Grove, Utah
Verified Purchase:Yes
I have used both TurboTax and H&R Block tax software in parallel for years to cross-check my returns. Unequivocally, H&R Block wins hands down in its user interface in terms of clarity, helps, and ease of use. I rely on this software year after year. Also, the e-filing works perfectly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: LakeGal
from WI
Verified Purchase:Yes
I'm a yearly longtime customer, retired CPA. I regard this tax year as a good test, given the changes from OBBB and also given a new, much larger senior deduction at the state level. The package was right on top of both. I will be proforma-ing a tax return for 2026 to help me in decisions for this year as RMD's approach.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington
Verified Purchase:Yes
We had another successful year doing taxes with deluxe. We appreciate the helpful interview process, error checking and that several of our family can e file.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
When I downloaded the software, my prior HR softwares were deleted and so I had to re input most information for this year (I uploaded a pdf...but it was 50% populated)...very upset. Want a full refund!
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Scoopershubby
from Scranton, PA
Verified Purchase:Yes
Love this software. I get it every year. However one negative is when I signed up for "auto purchase" for every year, I pay almost double than if I wait for a reminder email and get a discount.
Pros: Easy to prepare, Maximizes refund, Fast
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock