Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(147,670 Reviews)
Rating breakdown 147,670 reviews
5 Stars
96,936
4 Stars
27,688
3 Stars
10,250
2 Stars
5,295
1 Star
7,501
85%of customers recommend this product.
(
51,759 out of
60,710)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Aatax26
Verified Purchase:Yes
Interface to download 1099’s from Fidelity haven’t worked since I started using HR Block software. May go back to my previous software since they can seem to resolve the software issues.
Cons: Hard to import documents
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: HptRob
from Moreno valley, ca
Verified Purchase:Yes
I've used this tax software for the last 12 years and have been more than pleased.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Eau Claire, WI
Verified Purchase:Yes
The easiest way to do taxes and get what you should on your return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Ericle
from KS
Verified Purchase:Yes
We have used H&R Block Deluxe software for a few years now ... extremely happy
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Sinopz
from Boston
Verified Purchase:Yes
Cannot import detailed stock sales information from Fidelity.....I had to have Fidelity produce a custom report and send it to IRS myself, at my cost. not happy.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
hank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Notsohappy2026
from Nevada
Verified Purchase:Yes
I have used H&R Block tax preparation software for over 10 years. I was disappointed that this year there was not a "Federal only" option, as I live in a state without income tax filing requirements. I was also disappointed that my financial institution was not supported for direct import of investment data, which then required manual entry (the financial institution was previously supported for at least 8 years). Otherwise, the software was adequate for completing my tax preparation.
Pros: Easy to prepare
Cons: Hard to import documents
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TaxpayerXXXX
from Aloha State
Verified Purchase:Yes
Federal was about the same as it has always been. You need to enter your deductions in the federal section for them to be used in your state return. I got a solar tax credit federally. But it COMPLETELY ignored that deduction in the state section. I had to spend hours to determine my state credit. I was lucky because I was able to dig up some white out to correct the HR printed return.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kls161
from Hollsopple,Pa
Verified Purchase:Yes
I had a problem with my state program. (Pennsylvania) There is a flaw when dealing with federal schedule K-1 and schedule J for Pennsylvania. I have been using your software for many years and this is the first time that this has happened.
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock