Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(147,527 Reviews)
Rating breakdown 147,527 reviews
5 Stars
96,858
4 Stars
27,658
3 Stars
10,231
2 Stars
5,288
1 Star
7,492
85%of customers recommend this product.
(
51,676 out of
60,613)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Truce
from Arkansas
Verified Purchase:Yes
I was very disappointed this year. I've been a customer for at least a decade, and I had more problems and questions for which I received little to no useful information
Pros: Maximizes refund
Cons: Time consuming
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I was able to use the program by answering the questions as I have in past years. I did have to go back and correct some misunderstandings that arose from the business deductions for my wife's Mary Kay business.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Continue to improve to be better than Turbo Tax
on April 24, 2026
Posted by: Al Monroe
from New Jersey
Verified Purchase:Yes
You need to add the ability to complete Form 2210 in the state program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hawaii
Verified Purchase:Yes
Accurate Federal and State tax return after the final software update.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (90,595) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
11,916 out of
12,845)
Value
4.5