Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(147,527 Reviews)
Rating breakdown 147,527 reviews
5 Stars
96,858
4 Stars
27,658
3 Stars
10,231
2 Stars
5,288
1 Star
7,492
85%of customers recommend this product.
(
51,676 out of
60,613)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: stopthisreqmt
Verified Purchase:Yes
I have bought this product year after year, but I do not think it is necessarily better than competitors. It does, however, use past data. The cost is comparable. I would like more help at the end when issues are brought up.
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
am familiar with the program and adding copilot he
on April 24, 2026
Posted by: Bob 951
Verified Purchase:Yes
I have been using your program for over 20 years. My complaint is that the text is too small for easy use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: skilty
from tx
Verified Purchase:Yes
Makes everything re: taxes easy. Easy to follow, easy to get answers and easy to file.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Simon12345
from Stockton, Ca
Verified Purchase:Yes
I have used your software for years but this year’s software is a disaster. Individual income we input was swtching between person. We reported the problem to no avail. It’s a total failure. As soon as we try to save our input, the figures switch to another person. This is almost a guaranteed audit this year because of your software’s failure. We are not satisfied at all.
Cons: Time consuming, Hard to prepare
Value
1
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Simon, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lino Lakes, MN
Verified Purchase:Yes
I like that it transfers pertenant data and information from the previous year. It is so easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TaxSub2025
Verified Purchase:Yes
It would very helpful if the software provided the same level of detail and explanation for State returns as it does for Federal returns.
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: MAXX USA
from Niagara Falls USA
Verified Purchase:Yes
Been using this for years, haven't been audited yet. Still took 5 or 6 hours
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
fairlay good
on April 24, 2026
Posted by: Gia Ngo
from FL
I am extremely confused. Cannot see the final return prior of printing.
Cons: Time consuming
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock