Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(147,527 Reviews)
Rating breakdown 147,527 reviews
5 Stars
96,858
4 Stars
27,658
3 Stars
10,231
2 Stars
5,288
1 Star
7,492
85%of customers recommend this product.
(
51,676 out of
60,613)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
I have used the H&R Block tax software for several years and it meets or exceeds my needs. I plan to use it again next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MS
Verified Purchase:Yes
Always happy with H&R Block tax software. This year I had a K-1. Depending on the K-1 code(s) the software said you may need to make adjustments but gave no guidance.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: GFS4
Verified Purchase:Yes
I submitted a negative review three weeks ago and have heard nothing from H&R. I reached out for help and was referred to an AI agent who rerouted me back to itself.
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
Have used H&R tax software for over a decade and like how easy it is to use. With previous years information there is very little required to start new return except to answer few questions on any personal status changes for the year. I really like the real time tracking of taxes owed/refund as you move along with inputting income and deductions.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Jrf47
Verified Purchase:Yes
For the second year in a row the software failed to install on 2 of my Windows 10 or 11 computers. It only installed on my Dell windows 10 system. Your help deck could not solve the problem.
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Gigi6
from Michigan
Verified Purchase:Yes
It was good for the Federal Return, but not so much for the State return. Problems with the Homestead Property Tax area.
Cons: Hard to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: haha736
from NJ
Verified Purchase:Yes
I've been using H&R Block for years. It's easy to use and insightful when there are questions I have.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Sirg
Verified Purchase:Yes
Many years of satisfaction with easy-to-use tax prep software.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock