Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(147,392 Reviews)
Rating breakdown 147,392 reviews
5 Stars
96,785
4 Stars
27,623
3 Stars
10,219
2 Stars
5,283
1 Star
7,482
85%of customers recommend this product.
(
51,595 out of
60,522)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
from McAllen
Verified Purchase:Yes
It was a great service. Quick and answers my questions and reviews my entries.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Sonia, Social Media, April 23, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Gmusci
Verified Purchase:Yes
Need to work on improving how it handles wash sales for investments
Response from HRBlockBy Ashley, Social Media Department, April 23, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: KKinSF
Verified Purchase:Yes
I sold a rental property in 2025 and the software handled that easily. My only problem was that the text (both the questions and my answers) were too small. The only way to enlarge it was to use Magnifier, which made everything too big.
Response from HRBlockBy Ashley, Social Media Department, April 23, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VA
Verified Purchase:Yes
good program. was able to do my taxes without very much stress at all.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 23, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BillDB
from Cleveland
Verified Purchase:Yes
Going back one click takes you back too many steps in some cases. Explaining special circumstances has to be done in the form. It needs to be done in the interface, since that is what we purchased. Had to manually enter my phone number in a state form to enable eFile. Kept clearing so-called errors at the end of Federal, but they kept returning over and over. I had to ignore them and hope it was accepted by the IRS.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Tra Social Media Team, April 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (90,555) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
11,891 out of
12,820)
Value
4.5