Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(147,392 Reviews)
Rating breakdown 147,392 reviews
5 Stars
96,785
4 Stars
27,623
3 Stars
10,219
2 Stars
5,283
1 Star
7,482
85%of customers recommend this product.
(
51,595 out of
60,522)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: and sdafjsdjfkldsf AT
from NJ
Verified Purchase:Yes
I've been using your Deluxe tax software for many years, but am getting increasingly annoyed by things like having to reenter drivers license info between the Fed and State forms. Nonsense- fix that! Also, the last few years have been a major pain in terms of entering and differentiating between federally tax free and state tax free interest income. I've had to go over and over the actual forms and worksheets to push and pull values to get it right. I have a worksheet fixed and then a HRB dialog box comes up with a totally different tax free value.
Also, most of your "Help" menus and suggestions are useless at this level.
Also, most of your "Help" menus and suggestions are useless at this level.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jentlemanj
from Golden Valley, MN
Verified Purchase:Yes
The software did a decent job on the addition and subtraction. It failed when adding a long-term capital loss to to my numbers for next year. There was another failure somewhere because I tried to file the return electronically, and it repeatedly bounced from the IRS website telling my to check the software for the problem. The HRb software didn't help at all. I ended up filing by snail mail and the IRS accepted it.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Albany Oregon
Verified Purchase:Yes
I have used HR Block for doing my taxes for many years now. It has always been accurate and simple to use. I feel confident my taxes are done right and my son comes over and does his too.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
2
The termalongy is not known by the average user.
on April 22, 2026
Posted by: Anonymous
from Ravenna Ohio
Verified Purchase:Yes
Your instructions are as bad as those from IRS. The section on excess RMD makes you think you have to enter the amount on the 1099. The one referring to the window there is very confusing. You need to make it clear that this refers to you ONLY IF YOU PUT EXCESSIVE MONEY in your IRA. Also for us with bad eyes when we enlarge the print the next button disappears below the page. Also some of the buttons do not work just like the sumbit one belsow. No explaination jus stays on screen
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MA
Verified Purchase:Yes
Have been using this tax package for 30 years and it has always been easy to use and I have never had a problem with IRS
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4
Federal Return good; State return not so much.
on April 22, 2026
Posted by: _JJK_
from Cuyahoga Falls, OH
Verified Purchase:Yes
The Federal return software is thorough and easy to use. Unfortunately, there are glaring errors regarding Ohio School District return functionality. For example, there are multiple notices that form SD 100 needs to be printed and physically mailed. For the cost of the software, all forms should be able to be electronically submitted.
Adding to the confusion, the "Check Your E-file Status" screen shows (and continues to show) a pending Ohio School District return status; which makes the user think the form *was* submitted electronically.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Parson
Verified Purchase:Yes
Was fairly easy to navigate through the process. The only problem I had was coreccting alerts. It was not easy fixing the supposeded problem.
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Cb user
from Wyoming
Verified Purchase:Yes
I bought this because it was compatible with MS Windows 10.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock