Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(147,335 Reviews)
Open Ratings Snapshot
Rating breakdown 147,335 reviews
5 Stars
96,759
4 Stars
27,607
3 Stars
10,214
2 Stars
5,278
1 Star
7,477
85%of customers recommend this product. 
(
51,560 out of 60,478
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
5 out of 5
5
So easy to use
on April 21, 2026
Posted by: DietrichCR
from Colorado
Verified Purchase:Yes
The software is so easy to use. If you have any questions, there are links to hopefully answer them.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamApril 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Long term user
on April 21, 2026
Posted by: me in 26
from Boston Mass
Verified Purchase:Yes
I have used this software for decades. My sons tried to use cheap on line software, they now use H and R.
It makes me remember what I might have forgotten. It is not perfect, It got confused about contributing to an IRA when retired, but usually catches my mistakes and helps me reduce my taxes. Being able to have more than one return is great. I often make another one and see what my taxes would have been like if I had done things differently (more long term, etc.) or if done differently for next year.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy MaxSocial Media TeamApril 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
on April 21, 2026
Posted by: GO TO HELL 101
Verified Purchase:Yes
I HAVE BEEN USING TURBO TAX FOR OVER 20 YEARS. I WAS FORCED TO USE H&R BLOCK THIS YEAR AS TURBO TAX WILL NOT WORK ON WINDOWS 9. TURBO TAX IS FAR MORE USER FRIENDLY THAN H&R. H&R IS VERY CUMBERSOME TO WORK WITH, PARTICULARY IN MAKING CHANGES TO EARLIER SECTIONS THAT HAVE ALREADY BEEN FILLED. I HAD TO KEEP DOING FORMS OVER AND OVER TO GET RID OF THE INCOMPHRENSIBLE ERROR LISTS BEFORE I COULD EVEN PRINT A WORKING FORM. I DO NOT INTEND TO USE IT NEXT YEAR.
Response from HRBlockBy AshleySocial Media DepartmentApril 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Solid, worth the cash, can be impoved--Linux pleas
on April 21, 2026
Posted by: Gatesaphobic
from Midwest
Verified Purchase:Yes
Worked pretty well. All the basic Federal stuff solid, except for next years estimated tax with holding sections which didn't import current year data. That was minor. State a little behind Fed; explanations of certain deductions and limitations sometime curt. Not a show stopper, just something to improve upon. It would be great if H&R came out with a Linux version in the future for those of us who are not going to use Windows 11.
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamApril 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
It's reasonalby easy
on April 21, 2026
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
I've used H&R Block Tax Cut for several years now, and it provides a simple (well, as simple as taxes can be) way to handle my tax details. I don't have an extremely complicated tax situation, but a little more than just income from employment. I can almost always get everything taken care of in one session.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy MaxSocial Media TeamApril 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good overall experience
on April 21, 2026
Posted by: Anonymous
Verified Purchase:Yes
I have been HR block user for a few years now. Overall I’m happy with it but this year I found it to be glitchy specifically entering multiple 1099-Bs and the way gain/loss was being calculated and displayed.
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SydneySocial Media DepartmentApril 22, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Poor Handling of Investments
on April 21, 2026
Posted by: Vexed
from Lafayette, IN
Verified Purchase:Yes
I did not find it very helpful with investments. The software flagged things it found questionable, but provided nothing helpful to me in answering the questions. I do not feel terribly confident that my taxes were done correctly. I downloaded the investment information from my investment company's website, so there should have been enough information for the software to figure it out.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy AshleySocial Media DepartmentApril 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Waste of money
on April 21, 2026
Posted by: ghfj
from Parker, CO
Verified Purchase:Yes
Attempted to create a return for a family member that passed. Software appeared to function and submit the return but did not mark the return as documents were attached and IRS rejected it. Verified the software showed correct on the raw form. Attempted to resubmit and rejected again. Purchased Turbo Tax and was able to submit the return
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy AshleySocial Media DepartmentApril 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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