Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(147,168 Reviews)
Rating breakdown 147,168 reviews
5 Stars
96,682
4 Stars
27,562
3 Stars
10,192
2 Stars
5,264
1 Star
7,468
85%of customers recommend this product.
(
51,470 out of
60,367)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Annoyed88
Verified Purchase:Yes
I should have been able to file for free, yet I was forced to “upgrade” to deluxe and since I needed to file. It didn’t give me much of a choice.
Cons: Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Ttcw
Verified Purchase:Yes
The software doesn’t maximize your deductions, and is a bit pricey for software that doesn’t have help available to assist if you get stuck.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: noelsbc77
from NJ
Verified Purchase:Yes
used for several years..the only concern was this year ...fed accepted return...but didn't withdraw tax due till 04/20/2025
Pros: Easy to prepare
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Stan and Liz
from Venice, Fl
Verified Purchase:Yes
My family has been using H&R Block tax software for decades. Never disappointed.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Oldtaxpayer222
from Cecil county Maryland
Verified Purchase:Yes
It seems to have covered everything. I like that it imports from the previous year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Goldmarsh
from Wilmington, De
Verified Purchase:Yes
I have been using this software for decades now (back when I would install from a CD). Always a good experience and never had a problem with my taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Great again, except for one big problem this year.
on April 20, 2026
Posted by: Tim4646
Verified Purchase:Yes
This is about my 12th year of using this software and I have also been very satisfied. This year I was frustrated that the software, for the very first time, would not connect and upload my Fidelity Investements tax information. This was extremely frustating and made the process much for tedious. I plan to use your software again next year, but if this is a reocuring issue in the future I'll probably begin using something esle for my tax preparation.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have been using HR Block for 10 years and have found the software easy to use.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock