Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(147,168 Reviews)
Rating breakdown 147,168 reviews
5 Stars
96,682
4 Stars
27,562
3 Stars
10,192
2 Stars
5,264
1 Star
7,468
85%of customers recommend this product.
(
51,470 out of
60,367)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Mishka228
Verified Purchase:Yes
Bought this about a month ago. Our return is pretty basic and the interview leads us thru things fairly quickly
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: tac1
from Fairhope, AL
Verified Purchase:Yes
I've used this program for many years,
BUT
I'm disappointed in the way the program handled my state (Alabama) income tax return. I e-filed both the federal and state return, I received an email when the federal return was accepted. The program itself eventually told me my state return wa accepted but didn't tell me how to make a payment it also didn't show the amount owed on the "home" screen.
BUT
I'm disappointed in the way the program handled my state (Alabama) income tax return. I e-filed both the federal and state return, I received an email when the federal return was accepted. The program itself eventually told me my state return wa accepted but didn't tell me how to make a payment it also didn't show the amount owed on the "home" screen.
So, how do I make my state income tax payment?
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Good Overall Value - Makes Sense For Simple Return
on April 19, 2026
Posted by: Tom8675309
from Greensburg, PA
Verified Purchase:Yes
Overall, the software is user friendly although there can be some relatively minor confusing directions or steps. For someone with a generally simple return, this software is a good alternative to the far more expensive office preparation and makes a lot of sense and after some very bad experiences with Turbo Tax and Cash App where major things were missed. My only complaint would be the same as with competitors in that state filings are charged even when the customer is given the impression that there is free filing for both state and federal.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Form 8962
Verified Purchase:Yes
This product is fine as I have used it in the past, except for Form 8962. This was the first time using this form, as the interview is not clear and even with IRS Form 8952 instructions, it was a bear to complete and very confusing.
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DAVEGP
from Ohio
Verified Purchase:Yes
As always, the software (DELUXE w/State) works very easy, and we are very confident in the results when we put them in the mail. However, my wife and I have different types of PC's (a PC and an iMAC). Prior to this year, being in the same household, were able to get the two different downloads, one for each type of computer. This year you changed your rules??? This caused us a tremendous amount of hassle for the one who had to use the "other's" machine. Seems to be very poor policy. This made us consider using a different provider, for the first time in decades.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Hi recommend
from Georgia
Verified Purchase:Yes
Simple, easy to use. And timely information about the appropriate steps for your taxes.
Pros: Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Been using Block software for years. Always an straight forward experience.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I’ve used H&R Block’s tax preparation software for many years. Lately, I’ve gotten rejected because I didn’t provide an IRS issued pin. So, I burned a submission. Going forward, id like the software to remind before I submit before I submit a return. Otherwise, the program is very reliable and always maximizes my returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock