Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(147,168 Reviews)
Rating breakdown 147,168 reviews
5 Stars
96,682
4 Stars
27,562
3 Stars
10,192
2 Stars
5,264
1 Star
7,468
85%of customers recommend this product.
(
51,470 out of
60,367)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: User20002000
from New York, New York
Verified Purchase:Yes
I have been using the software for years. User friendly, but can improve explaining some topics better.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I have been using H &R Block tax software for several years now. It is my favorite tax software.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: HC777
from Los Angeles, CA
Verified Purchase:Yes
It was very disappointing that H&R no longer allows tax data to be imported from Merrill Lynch. May no longer use H&R in the future.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AZ
Verified Purchase:Yes
I used 3 e-file submissions which were rejected. I fixed the issues and the 4th e-fil3 attempt said my return was amended thus must be mailed. How can I reject the amended status and e-file again, since I have 2 remaining free e-files?
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MickJM
from Seattle, WA
Verified Purchase:Yes
First time H&R Block user after TurboTax discontinued Windows 10 access. I do not want to use their or anyone else's online versions. Please continue to support Windows 10 for as long as possible.
Overall, satisfied with the program. The UI can sometimes be unclear about where you land when going back a page. It goes back to the beginning to the section, and not the previous page you were on.
Pros: Easy to import documents
Value
3
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: newguy25
from minneapolis mn
Verified Purchase:Yes
I thought process was good. I usually use turbo tax, however since they no longer support windows 10 I was forced to look elsewhere. I refuse to use the online version of either your or intuits offering.
a couple notes. your process is a little bit more scripted, its much harder to choose what you want to work on. and when you do and then go back to another area your software wants to go through the steps again. so jumping around is a bit more difficult I thought, and the process feels a bit more magic box. I feel very separated from the final product and its a bit harder to "know where" the numbers are coming from and what form you are currently filling out.
also merrill is like the 2nd largest brokerage. not being able to import documents from their platform feels like a sizable miss. fortunalty I had few trades this year.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JHK1
from Oregon
Verified Purchase:Yes
I use this every year because it always does a good job for me.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Ted26
Verified Purchase:Yes
I buy this every year because it’s easy to do my own tax return.
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock