Been useing program for 50 years. Good program but do not know why they charge to file state rsturns. It is not like they have to do anything. Other thenthe 2 stars would have givin 5 stars
Pros: Easy to prepare
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Deluxe + State walks through all regulatory requirements including new changes assuring that the completed files are correct.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Pretty good but I’m not confident everything is right. Too many ambivalent questions and manual verifications of answers that make me think I’m not getting the best answers.
Pros: Easy to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used the Block software for a number of years and have been very pleased with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
The software works well, and it was less costly than its main competitor, TurboTax. What would make it a 5 star rating for me is if they included Staye e-filing in the price. I just mailed in the State return rather than pay an extra fee.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Still some holes in the software, for example this year when it imported my stock data from Schwab it had issues with the name of the stocks. It would import 0.3 Amazon, 11 IBM ... So I had to remove any number preceding the stock ticker. Also, when I did a review for accuracy it would take me to a form, giving little to no explanation as to what the error was. Sometimes the editable box would be highlighted yellow and sometimes it would not. In my opinion H&R Block seems more concern about writing the software for tax professionals versus the average person who does his/her individual return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using H&R Block software for years. It is easy to understand and very user friendly. All my family uses this software after I showed them how easy it was to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
As usual, a great program to do our taxes and get our estimated for the next year figured out! Keep up the good work!!!
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!