Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(147,168 Reviews)
Rating breakdown 147,168 reviews
5 Stars
96,682
4 Stars
27,562
3 Stars
10,192
2 Stars
5,264
1 Star
7,468
85%of customers recommend this product.
(
51,470 out of
60,367)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
from Saratoga, NY
Verified Purchase:Yes
I’ve used Turbo Tax for years, they are much more user friendly. However, they have gotten very greedy and chose to be not functional for Windows 10. I am very thankful that Block came to the rescue!
My biggest recommendation…..Be more TurboTax and you will have me for life.
Also of note…..It software download over 2000 copies of my brokerage file….???
My biggest recommendation…..Be more TurboTax and you will have me for life.
Also of note…..It software download over 2000 copies of my brokerage file….???
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tex Payor
from Virginia
Verified Purchase:Yes
As I have for the past 10 or 15 years, I use the H&R Block deluxe edition software on my computer. This year was buggier than in past years. They were parts of the interview at which the program would quit and I would need to reopen it. Also the instructions for form 8949 and schedule D were terrible. Usually I am confident that the program got my tax return correctly, but this year I have no such confidence.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Stocko
from SA
Verified Purchase:Yes
Used to love this software on my Macs, but I had 2 issues, my return was rejected because my last year adjusted income was incorrect and I could not download my broker info because the HR default browser Safari, I is not compatible with a major Stock Brokerage firm. I had to finish my return on a PC.☹️
Pros: Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TW81
Verified Purchase:Yes
I experienced two issues with software this year that I didn’t experience the past few years, considering trying different software next year
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Nell8956
from Georgia
Verified Purchase:Yes
The software was corrupted. It would not accept the buy state process. Had to try several times. And it kept taking the price of the state fee out of my acct.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NH
Verified Purchase:Yes
Getting pricier each year for something that is free with others software. Some things are not well explained causing you to look outside for the answers
No, I would not recommend this to a friend.
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dmpl7
Verified Purchase:Yes
I have been using Block for several years and it has served me well.
Pros: Easy to prepare
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Slightly Ok
Verified Purchase:Yes
Pretty easy to use, but misleading in price. It claims to do state, but you have to pay an extra fee to submit it. There was also a fee to pay money due to the IRS that had a very high hidden fee as well.
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock