Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(146,791 Reviews)
Rating breakdown 146,791 reviews
5 Stars
96,522
4 Stars
27,475
3 Stars
10,128
2 Stars
5,231
1 Star
7,435
85%of customers recommend this product.
(
51,274 out of
60,110)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Retired 248
Verified Purchase:Yes
I have used H & R Block software for years and have always been satisfied with the results and final outcome.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Backs tax
Verified Purchase:Yes
I’ve used this tax software for years and am happy with it’s functionality
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I’ve been using for many years. This time I was trying to fill out a form and it would not accept my state code. I tried calling and not sure if I spoke to a person or machine but was only told to try a number for my state. Long story short, I wasted over an hour. Would like to have been told that a fix was coming out in an update.
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Crotal
from Kentucky
Verified Purchase:Yes
My wife and I have used the H&R Block software for several years. She is a CPA and I have taken several accounting classes. The software is very user friendly which allows me to work on the input side of our tax processing. Cynthia then using her expertise as a CPA audits my work. We love using H&R Block.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GizmoGirl
from ATX
Verified Purchase:Yes
Easy to use and under stand. I value the checks and notice to relook at a section again.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Gildaq
Verified Purchase:Yes
Still waiting for my NJ state to be accepted
All others accepted. Program getting more complicated to do . Program should be getting easier not complicated.
All others accepted. Program getting more complicated to do . Program should be getting easier not complicated.
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JandM305
from Ohio
Verified Purchase:Yes
We filed married joint. The agi security question to file was very confusing. You had a box for each of us with one filled in. I never figured out until it was too late that I simply put same agi for other spouse. No instructions to do this. So we filed late.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Not_Happy_Ned
from Florida and Connecticut
Verified Purchase:Yes
Have used H&R Block yearly for convenience. However, this year I completed my federal return with a few data verification notifications and a good Accuracy Review prior to electronic submission ...only to have the return rejected because of a residential energy credit field incorrect. Then I couldn't figure out how to complete the form to ensure it wouldn't be rejected again and give the credits i believe i've earned. Had to submit to make the deadline but will likely have to spend extra time investigating and submitting an amended return ...which i never want to do. Irritating.
Pros: Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock