Very good program that I have been using for over 15 years. Electronic filing for state returns too costly. Purchasing additional states is also too high.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
I used to work for your company part time. This is still just like the interview process which was always a great structure for hitting all the categories of income and deductions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Over the years as my financial situation has changed (working on salary, retired and running a small business, retired and living on retirement income) H & R Block software has been my go to income tax software. I absolutely love the question and answer way it leads me through the process of collecting my information and trust that it will always be my best solution for submitting my tax information.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Was unable to successfully complete my tax return using this software
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
The product works well EXCEPT I was disaapointed I could not complete my K-1 forms until the last program update. Next year I will probably use TurboTax.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
As usual, generally good. Had one perplexing problem. I had cashed in an investment with an insurance company and received a 1099-R showing total amount paid, then taxable amount (hopefully, capital gains). OK on Federal. But New Jersey wanted to tax the total received and ignored the taxable amount, thereby showing and taxing a much higher NJ total income. My solution was to place the taxable amount in both fields of the 1099-R on my Federal return, thus giving the correct taxable amount for NJ. Does NJ have a different rate for capital gains. Don't think I got that. What else could I have done?
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!