I've used this software product for many years. It is a stable and predictable. Each version functions like ALL previous versions. The audits give a sense of confidence before submission. Finally, the product's cost is very reasonable.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
A bug in the Mac version corrupted my file. After a lengthy conversation with chatGPT (support was useless) it was determined that I had to by a windows computer to clear the fault.
From now on I will be using an accountant.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I have used it for several years and have not been disappointed with the federal portion of the software. The state portion particularly California leaves much to be desired. A customer must complete form 3801 two different ways and must manually pull data from work sheets to populate form 3801. It is a tedious process.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
This year’s software seemed difficult to get around, especially if you needed to edit an entry.
Pros: Easy to import documents
Cons: Time consuming
Value
3
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have used for years - this year the inability of your company to answer a question and no strategic support - not sure I’ll be back
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Kathi, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.