Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(146,576 Reviews)
Rating breakdown 146,576 reviews
5 Stars
96,419
4 Stars
27,426
3 Stars
10,089
2 Stars
5,220
1 Star
7,422
85%of customers recommend this product.
(
51,159 out of
59,973)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Idahofan04
from Idaho
Verified Purchase:Yes
been using the program for years the whole family gets together each year
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Willysmom
from California
Verified Purchase:Yes
Makes filing taxes easy. I like that it imports information from previous year, so I don't have to look things up.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sunrise, FL
Verified Purchase:Yes
Very disappointed that when I needed help with a problem or had a question, got insufficient answers from AI chat instead of being able to talk to an actual person
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: mediumwave
from New Orleans
Verified Purchase:Yes
Seamlessly integrated my 2024 tax info prepared with Turbo Tax. Quick and easy prep of my 2025 federal and state taxes. Recommended.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: hwp1
from California
Verified Purchase:Yes
Overall I was pleased with the product however, I was disappointed with the limited number of intuitions supported for downloading financial data. For exam[le, Bank of Maerica and Merrill are not supported/listed
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Polymath
from Norfolk, VA
Verified Purchase:Yes
I felt the software was intuitive, logical and well laid out. I have used this software since 2017 and have always had an excellent expereience, good advice and maximum return. I do wonder if it too in to account our being a military family as we wee not asaked one question about it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
1
not doing state tax properly
on April 18, 2026
Posted by: MrBill80
from INDIANA
indiana is supposed to NOT tax social security income. There was NO way to deduct SSI from my total income when filing INDIANA tax. If I want credit for this, I have to file an amended return manually, as you do not allow for this deduction.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Johnh96813
from Honolulu, Hawaii
Verified Purchase:Yes
I have been a many year user of H&R Block's tax return preparation software but 2025 tax year may have been my last year.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock