Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(146,289 Reviews)
Open Ratings Snapshot
Rating breakdown 146,289 reviews
5 Stars
96,277
4 Stars
27,353
3 Stars
10,053
2 Stars
5,209
1 Star
7,397
85%of customers recommend this product. 
(
51,008 out of 59,785
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy to use
on April 17, 2026
Posted by: MW Maine
from Maine
Verified Purchase:Yes
I have used this software for several years and find it easy to use and reliable.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MariaSocial Media TeamApril 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
on April 17, 2026
Posted by: Anonymous
from Marietta, GA
Verified Purchase:Yes
The federal version was fine; however, in the GA state version , it was unclear (not defined well), what was considered High deductible Health Insurance- my question is, was this specifically ACA ONLY or if I have a retiree high deductible plan thru my previous employer, does this count as high deductible and the monthly premiums I paid count.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy CorrinaSocial Media DepartmentApril 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Reliable and reasonably pleasant to use
on April 17, 2026
Posted by: kbsch
from Detroit Metro, MI
Verified Purchase:Yes
The interview covers all (or nearly all) that I need from a relatively complicated individual tax return. I haven't had a complaint from the IRS.
I could quibble about the navigation when you decide you need to go back to previous steps; it might be nice to remember where it came from, and jump back there when the interview section is "finished". On the other hand if that wasn't what you wanted it could be even more confusing, so I guess no obvious fix.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SoniaSocial MediaApril 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
unhappy
on April 17, 2026
Posted by: 7 yrs
from BS
Verified Purchase:Yes
program inserted insccurate infoation that I could not correct. E.g., my husband is srlf-employed with no retirement plan but it would not permit me to check the No box!
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy CorrinaSocial Media DepartmentApril 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Better organized!
on April 17, 2026
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
Worked well for me this year for 2025 Federal and State taxes.
Pros: Maximizes refund
Value
5 out of 5
5
Response from HRBlockBy MariaSocial Media TeamApril 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Like an old friend
on April 17, 2026
Posted by: Anonymous
from WI
Verified Purchase:Yes
I have been using this product under this and previous iterations for many years. it is convenient and intuitive.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy MariaSocial Media TeamApril 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Works well. Easy to use.
on April 17, 2026
Posted by: Anonymous
Verified Purchase:Yes
I use this product every year for 20+ years. It works well. You would think Block would offer a coupon or promo code for a discount to loyal returning customers but they DO NOT!
Next year I will compare prices to Turbo Tax since my loyalty has no value to Block.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy SoniaSocial MediaApril 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Fix your printing process.
on April 17, 2026
Posted by: axolotl
Verified Purchase:Yes
Tax Prep was well organized. However, the Print process was extremely inconvenient and frustrating. For example, the printer controls revert to default with each attempt to print, Printing some forms (e.g. 1040-ES) necessitated printing large amounts of supporting documents.
Response from HRBlockBy CorrinaSocial Media DepartmentApril 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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