Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(146,289 Reviews)
Rating breakdown 146,289 reviews
5 Stars
96,277
4 Stars
27,353
3 Stars
10,053
2 Stars
5,209
1 Star
7,397
85%of customers recommend this product.
(
51,008 out of
59,785)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: LucaB
from ny
Verified Purchase:Yes
I’ve been using this software for at least 10 years. It’s gotten worse over the years.
This year was the worst, however, found a bug in the software that incorrectly calculated taxes owed relating to recharacterization of traditional IRA into a Roth IRA. portions of the traditional IRA were non-deductible and the software incorrectly tcalculated the tax. I reported this via phone at least two months before April 15 and was assured that it would be picked up in the next update and it never was. unacceptable. Will try TurboTax next year
This year was the worst, however, found a bug in the software that incorrectly calculated taxes owed relating to recharacterization of traditional IRA into a Roth IRA. portions of the traditional IRA were non-deductible and the software incorrectly tcalculated the tax. I reported this via phone at least two months before April 15 and was assured that it would be picked up in the next update and it never was. unacceptable. Will try TurboTax next year
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: PAS1234
from Wichita Falls, TX
Verified Purchase:Yes
Very good product. it is simple to use and does a very good job of keeping this in place and current.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Quite Robust, but stop with the Premium pitches.
on April 17, 2026
Posted by: Anonymous
from Sacramento CA
Verified Purchase:Yes
Quite happy with Deluxe+State. Would have given 5 stars if you wouldn't keep trying in very slimy ways to get me to upgrade to Premium.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Randy l M
from Washington
Verified Purchase:Yes
The H&R program keeps asking me if I want to buy the State program knowing the State I live in doesn't have an income tax. Also, has our ages, but ask us things that are unrelated to our age. And, no future summary to help us with our next tax year, this would be extremely helpful!!!
Cons: Hard to import documents
Value
3
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Ccbills
from Arizona
Verified Purchase:Yes
I have used this product for 6 years and I am extremely happy with how easy and accurate it is.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Buffalo, NY
Verified Purchase:Yes
Easy to use and accurate. I’ve used H&R Block software for over ten years.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Department, April 17, 2026
We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from 28601
Verified Purchase:Yes
Worked fine except sometimes in searching for an answer I had troubling fining what I needed but in the end I did. Use it every year.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Amy, Social Media Department, April 17, 2026
We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: RDD13
from Detroit MI
Verified Purchase:Yes
I've been using HR Block software for years and there is good reason.
Complete, accurate, up-to-date, thorough and easy to use.
Complete, accurate, up-to-date, thorough and easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock