Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(145,985 Reviews)
Rating breakdown 145,985 reviews
5 Stars
96,123
4 Stars
27,275
3 Stars
10,017
2 Stars
5,193
1 Star
7,377
85%of customers recommend this product.
(
50,849 out of
59,588)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
from Portland, Me
Verified Purchase:Yes
Ok, but more difficult to research specific problem tax issues than some other resources.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
Direct deposit info not copied to CA state forms
on April 16, 2026
Posted by: John11111
Verified Purchase:Yes
i entered my bank rtn and account number for direct deposit prior to efilng my federal tax forms, then i printed my California state tax forms to mail it in and saw that bank rtn and account numbers were not on the state forms. i was never asked during the state interview to enter this info or carry it over from the federal forms. i assumed it would be carried over. i don't appreciate it not being carried over, not being asked in the interview, having to hunt down the check box in a obscure background sheet to enable this information to be inserted into the proper location on my state form, wasting my time or wasting my paper
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Stuart808
Verified Purchase:Yes
I use this software every year and it's a seamless transition year to year.
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lisa052
from Wisconsin
Verified Purchase:Yes
After purchasing, I found out that you can't import files from Merrill Lynch. I mean one of the top 5 investment companies and H&R Block software isn't allowing it?
Pros: Maximizes refund
Cons: Hard to import documents
Value
3
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: kr86
from Michigan
Verified Purchase:Yes
I have used H&R Block for years, and file fed & state. I tried to file my state and it wouldn't work last night. The "help" on the software was not helpful at all. And, I missed the postmark deadline by not being able to file electronically.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dee4Good
from Maryland
Verified Purchase:Yes
Easy to use. Affordable, lots of suggestions for credits and claims. Overall good experience
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PO2025
from Orlando FL
Verified Purchase:Yes
Product is useful for most situations.
However, support is not provided for Form 6781 which must be used for reporting gains and losses on many different common options trades. This should be included in any versions supporting investments.
However, support is not provided for Form 6781 which must be used for reporting gains and losses on many different common options trades. This should be included in any versions supporting investments.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tolltaker
Verified Purchase:Yes
Very good. but make it easier to go back and forth beyond only the previous or next page.
I got stuck in long forms that extended below what could be shown on my screen.
I got stuck in long forms that extended below what could be shown on my screen.
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock