Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(145,985 Reviews)
Rating breakdown 145,985 reviews
5 Stars
96,123
4 Stars
27,275
3 Stars
10,017
2 Stars
5,193
1 Star
7,377
85%of customers recommend this product.
(
50,849 out of
59,588)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
1
HORRIBLE SOFTWARE ON THE STATE RETURN
on April 15, 2026
Posted by: JAGA1
from Petal, MS
The H&R 2025 absolutely failed me this year. I was forced to print and mail my MS State Return, due to a software error. The software was hung up on the state return, trying to treat my 1099-Div as income and insisted that I enter something in block 7. It would not accept any response and forced me to print the return. Extremely angry that I paid for the State Return in this software and was unable to use it. I have purchased and used H&R for the last 20 years!! I want a full refund of my money!!!!!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Very helpful tool
on April 15, 2026
Posted by: Bobert79
from Sarasota, FL
Well thought out. I needed to call for help with something, and got my question answered pretty quickly! One suggestion: Put the entry place for an IRS Identity Protection pin# on the last page, just before the SEND button. It's really buried now.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Concord, NC
Verified Purchase:Yes
Well done again, as usual. I have used H&R Block for any years with excellent, accurate results for both FIT and SIT. It is so easy and simple to use the software with all of the well written directions and automated checks. The 2026 version will be on my computer when it becomes available in 2027.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Extension is difficult
on April 15, 2026
Posted by: indymoon
Filing an extension was unnecessarily difficult. That should be much easier.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington
Verified Purchase:Yes
Have used this program for many years ,found it to be easy to use and accurate
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Slobber
Verified Purchase:Yes
Form 8283 very confusing for noncash charitable contributions
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Los Angeles, CA
Verified Purchase:Yes
Have prepared and submitted my tax returns (fed and state) for at least 20 years with this application. Tried Turbo Tax one year and returned to Tax Cut.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: lovelljs
Verified Purchase:Yes
No problems with the software. Easy to use and good instructions.
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock