Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(145,382 Reviews)
Rating breakdown 145,382 reviews
5 Stars
95,826
4 Stars
27,148
3 Stars
9,941
2 Stars
5,146
1 Star
7,321
85%of customers recommend this product.
(
50,521 out of
59,163)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Baron 11
Verified Purchase:Yes
It does an ok job though don’t expect any insight into how to lower your tax burden.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Some errors in program for second consecutive year
Pros: Easy to import documents
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JDL83
from Austin TX
Verified Purchase:Yes
I was able to understand and follow the directions to prepare and file my taxes.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Alameda, CA
Verified Purchase:Yes
Have used this software since it was Meca Tax Cut. Know how to use it pretty well. However, this issue had a bug in the calculation of estimated taxes for next year, using addition instead of subtraction, so I had to improvise.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Aggravated More
from Buffalo NY
Verified Purchase:Yes
`It was difficult to go back and forth to the different sections. It was confusing pushing the "go to bottom' and then trying to figure out the right situation. Much easier last year when you listed the section on the top line of the screen and you just clicked on the section and you went right to it.
Cons: Hard to prepare
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BV SW
from Fremont CA
Verified Purchase:Yes
I have used H&R Block Tax Preparation Software for over 10 years. It does the job and is the best value available in my opinion. I hope it improves its AI capability in the near future. I found it lacking this year.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: DougersAmI
from East Wenatchee, WA
Verified Purchase:Yes
I've used this product for many years, reasonably decodes complexities of our fabulous tax system.
I would recommend this to a friend!
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Good but should continue to refine for clarity
on April 13, 2026
Posted by: FJtax
from NJ
Need to cover all state issues, at least to level that the NJ E*file on the NJ portal allows.
Value
5
Response from HRBlockBy Max, Social Media Team, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock