Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(145,096 Reviews)
Rating breakdown 145,096 reviews
5 Stars
95,681
4 Stars
27,077
3 Stars
9,903
2 Stars
5,129
1 Star
7,306
85%of customers recommend this product.
(
50,368 out of
58,972)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
from Ft. Worth,TX
Verified Purchase:Yes
This software greatly simplified filing my income tax return for 2025. My return is not complicated, but I do have investment income, social security, and a pension. I was able to finish the return in less than 2 hours
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bugsy70
from North Dakota
Verified Purchase:Yes
As a former accountant, I really like using this software to complete mine and my family’s taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ken108
from Georgetown, KY
Verified Purchase:Yes
The step-by-step program is generally easy to follow, but some steps were unclear, particularly for entering adjustments to determine Kentucky taxable income. The AI assistant was completely useless - I asked 3 different questions and it was unable to provide an answer for each. I ended up using Gemini to determine the correct forms and instructions. I don't plan to use the H&R Block Software in the future.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TBallusn
from Maryland
Verified Purchase:Yes
Have used in that past, found this year to be a bit more cumbersome. Commercials past few months talking about BBB and better returns, some options seeemed to have gone away. Overall return resulted in more paid back to both (especially state) than expected. Left us a little surprised and disappointed. Had to go through a second time to fine more reductions, was asked questions (disability) and investment costs with no apparent follow on steps to walk through.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Kate279
Verified Purchase:Yes
When I printed out for my files the cover page was 2 pages long but was printed out as a run on page with one line only printed bottom half because the page scaling was messed up. If you can’t even print out a standard page what else did you screw up?
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GM47x
from Boston, MA
Verified Purchase:Yes
I have used this product (formerly called Taxcut) since 1997. It handles all my needs as well as others, if they are needed in the future. I find it easy to use, mostly just enter my data.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Great tax software - provides excellent guidance!
on April 13, 2026
Posted by: JP1954
from Minneapolis, MN
Verified Purchase:Yes
We have used H&R Block tax software for over 10 years. We are happy with how the software directs us to topics that impact our taxes based on our answers to questions posed. We have great confidence in H&R Block tax software.
Our only frustration is some of the verification items requiring attention prior to filing seem unnecessary and require a fair amount of research on our part. Otherwise, we are very happy with this product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: pjc19
from Texas
Verified Purchase:Yes
Very disappointed since I was expecting more from the desktop version. I have used Intuit Credit Karma online for the past several years which was free until last year because of more forms needed. The desktop version has poor resolution and feels outdated. Getting access to forms and explanations was not intuitive. I was not able to see the filled in 1040 until the very end. There were complications identifing myself when trying to e-file which I had done in previous years. I finally had to print out the tax forms to mail which were poor quality printing. Given my my more complicated filing I queried 2 AI apps as to which would tax apps woould work for me. H&R turned out to be a poor choice for me.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock