Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(145,096 Reviews)
Rating breakdown 145,096 reviews
5 Stars
95,681
4 Stars
27,077
3 Stars
9,903
2 Stars
5,129
1 Star
7,306
85%of customers recommend this product.
(
50,368 out of
58,972)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
from Denver, CO
Verified Purchase:Yes
Have used for many years now. Switched after I had a difficult time with Turbo Tax years ago.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 654892548663
from Chicago, IL
Verified Purchase:Yes
The app quit unexpectedly several times, had to be restarted. I learned to hit the Save button before exiting each screen, but that shouldn't be necessary.
Also, although I bought the Deluxe with State, the software wanted to charge me when I downloaded my State, which required a phone call. The rep emailed me the State after quite a bit of conversation..
Also, although I bought the Deluxe with State, the software wanted to charge me when I downloaded my State, which required a phone call. The rep emailed me the State after quite a bit of conversation..
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Raleigh, NC
Verified Purchase:Yes
I am unhappy that married filing separately is no longer included. Iwas hopeing that it would be enhanced, like assigning "h" and "s" to all entries would ake it even easier
Pros: Easy to prepare
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kings Park, NY
Verified Purchase:Yes
I’ve been using H&R Block for many years. The program is thorough and easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use, but hard to correct some mistakes
on April 13, 2026
Posted by: EmJayNC26
from North Carolina now
If you answer all the questions in the interview accurately and have all the necessary information before starting, this is easy to use. If you misunderstand a question and have to go back and change the answer, it can result in having to modify the generated form, because changing a "yes" to a "no" doesn't remove the entries from the previous misunderstanding (normally a good thing), but this can then ripple through the entire return. I really liked that the accuracy review caught one of those necessary updates. This difficulty is caused by the complexity of our tax system, including the many different types of 1099 forms, many of which require different processing, which is why we need a software program rather than filling out the forms by hand, but it's frustrating. Once it's all in place, filing was easy.
While I couldn't figure out how to automatically import a W-2, the "import from PDF" was a real time-saver and avoided mistyping or putting a number in the wrong entry, both of which I have done in the past.
I would recommend adding an optional "before you start" checklist, and clearer differentiation early in the interview of the forms received that are processed in each question sequence. For instance, stating up front that Social Security statements are NOT "other government payments."
Way easier than doing it from scratch, much less expensive than a paid preparer, and I think this is still the least expensive software program for a return that needs a 1040.
While I couldn't figure out how to automatically import a W-2, the "import from PDF" was a real time-saver and avoided mistyping or putting a number in the wrong entry, both of which I have done in the past.
I would recommend adding an optional "before you start" checklist, and clearer differentiation early in the interview of the forms received that are processed in each question sequence. For instance, stating up front that Social Security statements are NOT "other government payments."
Way easier than doing it from scratch, much less expensive than a paid preparer, and I think this is still the least expensive software program for a return that needs a 1040.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Nan70
Verified Purchase:Yes
Still able to do my own taxes and get direct deposit. If I ever get audited I’m counting on H&R Block to be there!!
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Boojay
from TX
Verified Purchase:Yes
Used HR Block for years with good results. This year had little error with foreign tax entry I had to work around. Everything else work fine.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Heds
from MN
Verified Purchase:Yes
I tried using another program as it seemed cheaper - I was so wrong! HR Block was much better in helping me go through the steps and answer difficult questions.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock