Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(144,779 Reviews)
Rating breakdown 144,779 reviews
5 Stars
95,530
4 Stars
27,002
3 Stars
9,858
2 Stars
5,104
1 Star
7,285
85%of customers recommend this product.
(
50,199 out of
58,764)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
I have been using H&R Block software to complete our personal taxes for over 20 years and absolutely would recommend it to anyone who wants to file their Federal and/or State taxes on line!
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ace429
from Tucson
Verified Purchase:Yes
My 6th year using deluxe. My year to year info flows nicely on the import. No issues with entering data and all you need to do is answer the questions as it flows long. I’d like to see a little bigger “warning notice” of some type about getting a new IRS pin every year if that apply.s to you.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: vern2026
from Arkansas
Verified Purchase:Yes
works good, mostly easy to use, some "help" info really isn't much help - just repeats the IRS verbiage.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dallas, TX
Verified Purchase:Yes
Great product have been using for a while. Haven't seen improvements or additional features. Would be great to have some upload capabilities, and comparison view of standard vs itemized deductible. Showing where the questionnaires go into which forms.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Montana
Verified Purchase:Yes
works well -- except I had a problem e-sending a state program and had to print it out and mail it
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: jal621
from Aiken, SC
Verified Purchase:Yes
Barely adequate program. Really stupid way of importing information from financial institutions.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RetiredMaestro
Verified Purchase:Yes
Having used TurboTax for Years, H&R was welcoming the use of Windows 10. It worked our very nicely. If I am able, I'll use it next year.
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ill
Verified Purchase:Yes
I purchased the Deluxe package which in former years included the state tax program as well. This year I had to pay extra for the state and then asked me to pay again to e-it. I'll be looking elsewhere for next year's tax help.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock