I have been buying this software over 10 years and have had great success and been very happy with it's accuracy and simplicity until this year. This year I was unable to download my investment information due to I have no idea why. The investment company pointed a finger at the tax software and the software pointed another direction and on it went. I have no idea what happened and as it turned out it was not a software issue as it happened on TurboTax also. The thing is I don't really care who's fault it was, but I should have been alerted at the time of purchase. I run my numbers and perform the ritual yearly on the road. Not being able to download a mass of information caught me off guard and created a huge headache during my snowbird travels. 3 stars because I was ticked off. The software still did it's job.
Pros: Easy to import documents, Fast
Cons: Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I had tip that were not reported by my employer. Your interview missed having me pay the amount due for Social Security and Medicare. Fortunately, I was aware that I owed this so I was able to go and find the form and complete it. But had I not been aware, the software would have let me file without paying this tax.
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I am a long-time user of H&R Block software, In fact, I have been using it since the late 1980's when it was known as Taxcut. I have never had any issues with it. It always worked perfectly and was easy to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
H&R Block tax software is always easy to use and robust. I was surprised that the premium version could not help me with charitable contribution carryovers however and left me hung out to dry with no guidance.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
It couldn’t upload Merrill Lynch’s 1099-COMP, and I had to enter it manually, which is cumbersome. It’s not able to handle K-1’s. It says it’s waiting on an update. It doesn’t explain why my state upload was rejected, although it passed the review. It didn’t print the PA-V form, which is required for payment of PA tax owed.
Pros: Maximizes refund
Cons: Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!