Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(144,511 Reviews)
Rating breakdown 144,511 reviews
5 Stars
95,388
4 Stars
26,941
3 Stars
9,825
2 Stars
5,089
1 Star
7,268
85%of customers recommend this product.
(
50,054 out of
58,588)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
from Harrisburg, PA
Verified Purchase:Yes
Great Job, I use yr program every year and it makes my life easy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Star Idaho
Verified Purchase:Yes
Overall pretty good. I'd like better explanations about the entry of dividends and related capital gains
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Bruce75
Verified Purchase:Yes
Not happy. I paid for MS state package. I got errors which I didn't get on the federal return. On the federal return it highlights the errors. The state did not. It took me two hours to figure out the problem. I spent 20 miniates on the federal. This needs to be corrected. If you pay federal through your tax package the surcharge is too high.
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Does the job well (even with the 25% price hike)
on April 11, 2026
Posted by: Jefferelli
from Lancaster, PA
I wasn't happy that the cost was 25% higher this year than last, but I guess I'm getting used to it, and the other tax programs increased as well. When the government spends uncontrollably, this is what you get. The software continues to improve from year to year. I'm happy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Billsss
from NJ
Verified Purchase:Yes
I could not find form 4852 that I needed to file when I was missing a w2.
I could not get an answer when i queried the AI,
I could not find it when I looked it up in Forms,
I could not get an answer on line.
It was not helpful.
I filed with it missing and hope the IRS will contact me for the amount missing.
I could not get an answer when i queried the AI,
I could not find it when I looked it up in Forms,
I could not get an answer on line.
It was not helpful.
I filed with it missing and hope the IRS will contact me for the amount missing.
Cons: Hard to import documents
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Malificent
from Boston
Verified Purchase:Yes
Long term subscriber and each tax year happy with the process and outcome.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Evansville, IN
Verified Purchase:Yes
I have used this product for the past few years and it’s always worked well. Easy to use and very helpful
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bruno rip
Verified Purchase:Yes
I have used the software for at least 5 years since at least 2020. It has all what I need to do my returns. I like that the user interface has not changed much since I started using it (meaning not so much navigation surprises). I have not tried to see if the fonts can be made larger but it would be a nice feature to have. I understand it is somewhat complex software so I do some verification that the stock transactions imported are correct. I like the fact HR Block includes audit assistance if needed. I like the error and verification reviews when it flags something that is correct but even after I review them, they are still flagged. It's a reminder days later when picking up where I left off.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock