Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(144,511 Reviews)
Rating breakdown 144,511 reviews
5 Stars
95,388
4 Stars
26,941
3 Stars
9,825
2 Stars
5,089
1 Star
7,268
85%of customers recommend this product.
(
50,054 out of
58,588)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: DUBLD
Verified Purchase:Yes
THE PROCESS WENT PRETTY WELL, BUT I PREFER THE PRIOR APPROACH WHERE ALL THE WORK IS DONE ON MY LAPTOP AND THEN UPLOADED.
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ShaLaj
from highlands ranch colorado
Verified Purchase:Yes
federal kept rejecting - went to turbo tax and it accepted and refund was 500 higher
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: sburry
from Indiana
Verified Purchase:Yes
Have used this software for several years. Easy to use and thorough.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Validation problems
on April 11, 2026
Posted by: Ronron25
from Shady Shores, TX
I have used H&R Block software for 10 years In that time I have always had problems with Royalties. This year was no exception. The data is in the file, It shows on the return correctly and I believe the taxes are correct but I get hard errors in the validation step, and instructions to go back through the interview, which I did several times. Completely deleted, re-added to no avail still same errors. Finally submitted with errors and it was immediately accepted. The second set or errors dealt with uploaded financial data The software wants you to go through every transaction line by line and validate. Not just the total. So I did that. The soft errors still showed up, 216 lines. Again, I wasted a lot of time trying to eliminate these errors but could not. They did not affect the filing.
Pros: Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: OptionLevel1Trader
from Austin, Texas
Verified Purchase:Yes
I have been using this product for 10 years and get the tax done at very cheap cost.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jun I
Verified Purchase:Yes
Met my expectation. Been using this app since 2010.
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pat 01
from NE
Verified Purchase:Yes
Always quick and easy to use the program and complete the taxes accurately
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ann Arbor MI
Verified Purchase:Yes
I’ve used H&R Block Tax SW for many years with good results and generally a good experience. This year I sold some shares of a Canadian company that did not generate a 1099-B and the new AI feature showed me the way. But I also had some confusion with IRA ROTH conversations and rollovers. In the end it got sorted out.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock