Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(144,236 Reviews)
Rating breakdown 144,236 reviews
5 Stars
95,248
4 Stars
26,871
3 Stars
9,797
2 Stars
5,074
1 Star
7,246
85%of customers recommend this product.
(
49,908 out of
58,410)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
1
Not a happy camper
on April 10, 2026
Posted by: Huggie Bear
from Leesville, LA
The software was not as easy to use as Turbo Tax. It as had nowhere I could find to increase text size. Every time I opened the program I has to first magnify the screen to 175% just to be able to read the screens.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bob192
Verified Purchase:Yes
I have used H & R Block tax software for years. It is easy to use and gets me my best refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Hello Bob, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cleveland, Ohio
Verified Purchase:Yes
I have been using H&R Block Deluxe software for several years. The interview process helps pull together all info needed for our taxes, and the review for possible errors is helpful. Filing is easy, and keeping the info that is needed for the next year's filing is a great time-saver.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: DA57
Verified Purchase:Yes
I have used this product for many years and have never been dissatisfied.
Pros: Easy to prepare
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Silverknight1953
from Saratoga Springs NY
Verified Purchase:Yes
Have been using this for the last 10+ years, and it is as easy as getting the info ready for a Tax Preparer.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Where is my tax refund?
on April 10, 2026
Posted by: DC What in the Heck
from Oregon
What is taking so long for my tax refund? I filed a while ago and no notices no return. I would like to know.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ken165
Verified Purchase:Yes
Pretty much does what it's supposed to.
Have to be sure you're re-loading the latest one you're working in. Can get confusing.
Have to be sure you're re-loading the latest one you're working in. Can get confusing.
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: M Spike
from CT
Verified Purchase:Yes
Did not import data from investment companies such as Vanguard or Charles Schwab very well. Required tedious editing of forms to make it acceptable.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock