Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(144,003 Reviews)
Rating breakdown 144,003 reviews
5 Stars
95,140
4 Stars
26,806
3 Stars
9,767
2 Stars
5,060
1 Star
7,230
85%of customers recommend this product.
(
49,774 out of
58,247)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: AM_PA_IL_IN_NJ
from IL
Verified Purchase:Yes
H&R Block software has been helping me file my taxes and save time and money for over a decade. It is very easy to use and questions are very easy to understand. While it integrates with lots of financial institutions, I would like it to be able to download 1099s(INT, DIV, OID) from smaller banks, credit unions and brokerage firms. Price for downloading additional states should be made reasonable for people who have to file multiple state tax returns due to nature of work now-a-days.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: donfetch48
from 46151
Verified Purchase:Yes
Great product. I don't think we could have completed our taxes on my own without your software. Not only did I finish them, but it only took a few hours (including double checking everything).
Thank you.
Thank you.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Andy4598
from Vermont
Verified Purchase:Yes
My return was rejected due to a software error which caused the wrong checkbox to be selected. Which box was to be checked was a simple question of is A>B.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: SJL00
from WA
Verified Purchase:Yes
Filing was rejected by IRS and took a long time to find out why.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: guser
from Denver CO
Verified Purchase:Yes
Am long time user and have found the software easy to use yet very all encompassing
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Maybe_not_next_year
from St. Louis, MO
Verified Purchase:Yes
I am meticulous with updates and this year was no exception. I was ready to finish my return and submit to IRS and state. Program requested fee for state return submission then after it was entered the program requested that I update again? I updated without any transmission of returns only to return to the payment request screen for a second time - I had to pay again in order to transmit my returns. Big hassle.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Northeast Kingdom
Verified Purchase:Yes
Third year using this software and results are positive. Would I get more back if using a Trump lawyer? No way of telling so I'll just stay out of jail and continue using this method.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: slickdome
from Illinois
Verified Purchase:Yes
I have been using this product since 1991 and am completely satisfied with it. Outside of a small glitch with where I install the a long time ago, the software has been error free, Definitelt would recomend thsi product
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock